Searching for Samsung

ONE OF OUR SAMSUNG mobile phones needed repairing while we were in Bangalore. Using the Google search engine, we discovered that the Samsung Service Centre nearest us is at Jayanagar. We gave the address provided by Google to an autorickshaw driver and after some navigational difficulties we reached the spot. There was no Service Centre but close to where we expected it to be, we found a Samsung showroom. Clearly, there was a mistake on Google.

Jayanagar gets scant mention in a new guidebook to Bangalore, so I turned to the (not always completely reliable) Google search engine to get a bit of background to this district of Bangalore close to the Lalbagh, a historic botanical garden. According to Wikipedia, a good starting place for research, Jayanagar means ‘victory city’. The area was established in 1948, and was one of the first planned suburbs of Bangalore. What little we saw of Jayanagar during our quest for the Samsung Service Centre reveals that the area is well planned in comparison with other areas of Bangalore. It gives the impression of being a prosperous suburb, which it is.

The people working in the Samsung showroom, where we stopped, confirmed that the address given by Google was indeed incorrect. They gave us directio s for finding the Service Centre, which was ten minutes’ walk away. This walk gave us a chance to gain some impressions of Jayanagar.

After walking past several palatial, fancy looking jewellery stores, we entered a long, mainly residential, street. Most of the houses were well spaced from each other, quite unlike the hugger mugger found in, for example, the prosperous but poorly planned suburb of Koramangala. The architecture of the houses along the street (7th Main Road) in Jayanagar is not uniform but interestingly varied. Several of the houses carry rakshasas, grotesque, scary masks to ward off the ‘evil eye’.

An elegant mandir, the Ganesha Vinayaka Temple, stands next to the intersection of 7th Main Road and New Diagonal Road. Established in the late 1970s, this temple attracts many politicians. Those seeking power come to worship at this place.

Beyond the temple, we reached 27th Cross Road. After crossing its central divider, we entered our destination, the Samsung Service Centre.

As with many faults of an electronic nature, when the engineer checked out the problem we were having with the phone, it had disappeared. Our search for the Samsung Service Centre had been unnecessary… so we thought.

PS After we had returned from Jayanagar, we discovered that our phone was repeating the fault which had caused us to make the apparently pointless journey to the pleasant suburb of Jayanagar.

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