THE PRESTIGIOUS TOLLYGUNGE Club, where we are staying in Kolkata, is close to a metro station. The Club’s manager recommended that we used it to reach the city centre quickly rather than taking a much slower taxi into town.
The Kolkata metro, which now has three lines, began operating in 1984.
We travelled from Mahanayak Uttam Kumar Station, which is above ground to Park Street, which is subterranean. At the ticket office each traveller is given a circular plastic counter in exchange for the fare, which depends on the distance to be travelled. At a barrier operated electrically, the counter is placed on a designated panel, and the gate opens to admit the traveller to the platforms.
The clean trains are very efficiently ventilated with an air-conditioning system. There are sections of the carriages for ladies only. Passengers were using their mobile phones in the underground stretches of the journey, which suggests that, unlike in London either broadband or WiFi is available on the train while in a tunnel.
Electronic screens provided information about the journey and the use of the trains in Bangla, English, and Hindi. Announcements made over a loudspeaker system were in Bangla and English.
The train ran smoothly and passengers seemed very calm and polite. The journey was twice as fast as if we had gone by road. Although we travelled at a quiet time of day, the train was quite full. I imagine that during rush hours, we might not have been so comfortable.
All in all, our brief experience of the metro was very satisfactory. After disembarking at Park Street station, we bravely crossed a six lane main road to reach Park Street, which we discovered has now been renamed ‘Mother Teresa Sarani’, but most people still call it by its older name.