Tag Archives: service

Cloud with a silver lining

Posted on by
Reply

AFTER A VERY DISAPPOINTING experience at a café we have often enjoyed when staying in Fort Kochi, we went to another eatery, which had been recommended by our friend Sharada S , when we visited Kochi at Christmas in 2019.

Our friend had introduced us to Oceanos. In this pleasant but unpretentious restaurant, we have enjoyed some of the best prepared sea food in Kochi. The dishes served at Oceanos are not only tasty but also authentic, by which I mean that they are not prepared to be ‘fine dining’ fancy; instead they give a good experience of genuine Keralan food.

Currently (February 2023), In addition to an á la carte menu, there is a seafood set lunch – a seafood thali. This included deep fried mackerel; clams (vongole) out of their shells; Aleppey fish curry; roasted prawn curry; sardine steamed in a banana leaf; Malabar paratha; rice; chhaas (buttermilk); and payasam (a local dessert). Every item was exquisitely prepared and tasted very fresh. This wonderful, faultless meal was 390 INR (£3.90) per head. We plan to explore the rest of the menu at Oceanos in the next few days.

Had it not been for the incompetent management at Kashi Art Café today, we would have eaten lunch there. However, as we had not been served our food for almost one our after ordering it, we asked for an explanation of the delay, and were told that there was a problem with the gas in the kitchen. Having been told that we would have our food “in about 10 minutes”, we walked out. If we had been served our food sooner, or been given an explanation without having to ask for one, we might have missed out on the superb lunch at Oceanos.

Eating well in a town in Essex

Posted on by
Reply

PARADISE IS A café in Great Dunmow, a small town in Essex. With several small eating areas and a cool breeze blowing through it, this comfortable eatery was a good place to eat lunch on a day when the air temperature was 32 degrees Celsius. Judging by its menu, which includes gözleme and shish kebabs, and the fact that the staff were speaking Turkish, it would be correct to say that Paradise is a Turkish run establishment.

Having noted that, it would be fair to say that this place is a well above average “greasy spoon caff”. However, the food is not at all greasy. In addition to food items usually associated with Turkey, Paradise offers the full range of English breakfast items, as well as wraps, burgers, sandwiches, and chicken curry.

One impressive feature of Great Dunmow’s Paradise, apart from the attentive and efficient staff and tasty food, was flexibility: we were able to order exactly what we wanted even if it was not on the menu.

It is always fun to discover reasonably priced, unpretentious places like Paradise. We will return there next time we are in the area.

A new skill

Posted on by
Reply

A progressive disease is one that keeps getting worse.

Waiters in restaurants used to confine themselves to serving food and drinks to customers.

With the advent of digital cameras and mobile telephones with built-in cameras, things have changed. Waiters need to become competent photographers, able to use any kind of image capturing device handed to them by customers seated around a table. Not only do these carriers of food need to be able to operate whatever camera is handed to them, but also they need to be good at composing photos, and many of them are.

When I first began practising dentistry back in 1982, dentists confined their activities in the surgery to dental matters. When I retired 35 years later, not only did we dentists still deal with dental matters but also with general lifestyle behavioural assessment and advice.

Like the waiters, our additional workload is rarely appreciated or adequately rewarded.

Is this progress?