Check the toilet!

One of my cousins in France gave me a useful tip.

He said that clean toilet facilities are often associated with satisfying restaurants. What he meant was that if the restaurant’s management took care of small details such as the toilets, it was likely that they would take care over the more savoury aspects of the business such as the food and customer care.

Since I was given that tip, I have noticed that there is a remarkably high correlation between my degree of satisfaction with the restaurant and the state of their ‘loos’.

Hard sell

clean mouth teeth dentist

 

An engraving of the Tower of Babel by Dolf Rieser (see: More about Dolf Rieser) used to hang overlooking the first landing of the staircase in our family home in north-west London.

In my thirties I worked as a dentist and lived in north Kent. Almost every weekend, I used to drive to visit my widowed father in our family home. On one of these visits I noticed a box lying on the landing beneath the Tower of Babel engraving. It was an unopened, sealed box containing a dental water pik. This is a device that can be used to pulse tiny jets of water between neighbouring teeth in order to dislodge deposits of dental plaque (bacterial debris). It has proved to be a far less effective method of removing plague than dental floss, which itself is less eggective than the use of  tiny interdental brushes. I was a bit surprised that my father had bought a water pik as he is not a lover of gadgets.

For several weeks after I first noticed the unopened package, I kept returning to my family home and seeing the unopened package, which was gradually becoming covered with dust. Eventually, I asked my father about it.

He told me that each time he visited his dentist, ‘D’, he was asked to purchase one of these water piks. After a series of visits, he paid out almost £100 to buy one. I asked him why he had wasted his money on something he was not going to use. He said:

“D kept on pestering me to buy one. He was getting on my nerves, so to shut him up I bought one. I have no intention of using it.”

No doubt profit was not the only motive for D wanting my father to own a water pik, and he might have been surprised by my father’s reason for buying one, namely to put an end to his ‘hard sell’.

 

To see the Tower of Babel engraving, click: HERE

Photo by Pixabay on Pexels.com

 

Healing hand

hand

 

In the UK, dentists cannot refuse to treat patients who admit to having serious illnesses such as AIDS (HIV). Dentists are supposed to have taken precautions to protect their patients, their nursing staff, and themselves against the risks of spreading disease by cross-infection. However, human nature being as it is, some dentists fear catching diseaes from their patients despite adhering to the appropriate requisites to prevent cross-infection. Irrationally, they try to ‘palm off ‘ patients whose medical conditions they fear by referring them to dental hospitals and specialist clinics. This is unfair to the patients who are forced to wait for long periods to be seen at these referral places for ‘specialist’ treatment that they do not actually need. I was not one of these over cautious fear-filled dentists. I treated everyone whatever their medical status.

I have treated many patients who have been infected with AIDS and other worrying illnesses such as Hepatitis B and C. I followed cross-infection guidelines and treated them no differently than I did for other patients. 

Many, but by no means all, of my patients were grateful for whatever I had done to deal with thier dental problems. Some of them, but not all of them, used to shake my hand and the end of an appointment or of a course of treatment. I appreciated that. What I noticed over the years was that the patients most likely to shake my hand were those who had been diagnosed with AIDS. I had the feeling that they were really grateful that I was prepared to touch their mouths without making a fuss about, or showing any fear of about their undoubtedly serious medical condition. The AIDS patients seemed to appreciate that I did not treat them as pariahs.

What do you expect?

We have been staying in a medium priced, by no means cheap or low-budget, guest house at a popular place in the southwest of India.

For several mornings, there was no hot water coming from the taps in our bathroom. Usually, the problem was resolved after mentioning the it to the man looking after our guest house. We were paying an amount per night at which it was reasonable to be able to have hot water without first having to ask for it.

One morning, we asked a fellow guest, an Indian, whether there was hot water in his bathroom. He said that there was none. When we said to him that in accommodation of this calibre hot water should be available as a matter of routine, he said: “There must be a problem. These things happen occasionally.” After a few moments, he added: “What do you expect? This is India.”

His bland acceptance of low standards and feeling that these were to be expected of his country do little to move India forward in a positive way.

Bare your feet

In India, I prefer to wear sandals because in so many places it is necessary to remove footwear, and putting on and off sandals is so much easier than doing the same for lace up shoes.

Just in case you are wondering why there is the requirement to bare one’s feet, the reason is to prevent bringing dirt from outside into the place being entered. It is also a mark of respect when entering a religious place such as a mosque, church, temple, or gurdwara.

In some homes, footwear is left by the entrance. This is also the case for some homes that I have visited in the UK. When I went to a junior school in London’s Belsize Park, The Hall School, we left the shoes we had arrived in at the entrance and then replaced them by another pair reserved for use within the school.

When we visited Gulbarga (in North Karnataka, India) recently, we visited what purported to be an Arabic restaurant, Al Makki by name. Its floor was covered with carpets, and guests had to sit on cushions that surrounded very low tables. The owner took one look at my wife and me, and took pity on us. He provided us with a normal height table and chairs. The food was delicious. We ate a mutton “handi”, which is a pilaff flavoured with dried fruit, fried onions, nuts, and mild spices. By now, if you are still reading this, you might well be thinking that I have strayed from my topic. But, you are mistaken. We were not allowed to enter Al Makki until we had removed our footwear.

To conclude, my advice to people visiting India is: wear footwear that is easy to remove and replace.