No refusal

TAXI NO RESUSAL[2493]

 

UBER DRIVERS IN MADRAS are, so I have been told, unaware of a customer’s desired destination when they accept a job. It might be a short ride or even an out of town destination. We discovered a consequence of this earlier this year when we were advised that the most reasonable way to make the three-hour journey from Madras to Pondicherry was to hire an Uber cab.

The first three drivers, who offered us rides, phoned us to ask where we wanted to go. When we told them, they cancelled our rides. On our fourth attempt, an Uber arrived. He was happy to drive us to Pondicherry because, as we found out three hours later, he had a friend he wanted to visit there.

In Bombay, the taxis are nicknamed ‘kali pili’, which refers to their black and yellow body paint colours. Most of the cabbies are argumentative and some of them seem reluctant to work, making complaints like “too much traffic” or “that’s too far”. Eventually, one finds a cab that is willing to carry out one’s wishes, often complaining all the way. Maybe, that is because their metered fares are so reasonable for the passenger. Driving in Bombay’s traffic cannot be too much fun, especially if one is getting paid poorly to do so.

Further south in Bangalore, popular transport for those who prefer to avoid using urban buses include Uber and Ola cabs as well as three-wheeled autorickshaws.

Bangalore’s Ubers and Olas are unreliable.  Often, they accept a ride and minutes before they are about to arrive at the pickup point, they cancel. I imagine that often they get stuck in the city’s slow moving or often static congested traffic and feel they are wasting their time trying to reach their passenger waiting beyond the traffic jam. Whatever the reason, these app-linked car services are not nearly as reliable as they are in Bombay or London.

Autorickshaws (‘tuk tuks’) are the best method for getting through the congested thoroughfares of Bangalore.  Their plucky drivers can take risks with their small vehicles that larger cars are unable to attempt. These manoeuvres are daring and can be hair-raising for the passengers, but they get you to your destination relatively quickly. I love the drivers’ sneaky tactics, but others do not. Once, I was travelling in an autorickshaw with two American ladies on a busy main road in the centre of Bangalore. They shrieked with terror as our vehicle sped adventurously between a bus and a heavy lorry that were rapidly moving close together.

One autorickshaw driver, whose command of English was good, told me that he had been a truck driver before driving the three-wheelers to earn his living. He explained that an autorickshaw driver needs to use all of his six senses and to ‘feel the traffic’ with his body. It is my observation that most drivers of these small fragile vehicles have lightning reflexes and nerves of steel. Yet, as they weave effortlessly and excitingly through the traffic, many of them chatter away on their mobile ‘phones.

Hiring an autorickshaw in Bangalore is always an adventure. The vehicles are fitted with taximeters, which are supposed to determine the fair. They are used occasionally but not often. The driver will start by suggesingt an often outrageous fare, which is the starting point for haggling.  Or, some drivers will agree to use the meter determined fare plus some extra Rupees in addition.

Some autorickshaw drivers without much to do will offer foreigners something like:

“Come with me. I’ll take you anywhere for only 10 Rupees.”

Sounds tempting, does it not? Do not succumb to this unbelievable offer because if you do, you will soon discover the catch. The naive passenger will be invited to visit the driver’s friend’s/cousin’s/brother’s  store, where if you buy something, the driver will be rewarded with something like: school books for his children, or a kilo of rice for his starving family, or a new shirt, etc.

Some autorickshaw drivers will set off for a journey in Bangalore, and then after a few minutes, will ask the passenger whether, on the way, they want to do some shopping at a shop the driver recommends. That is, at a shop that will offer the cabbie a commission or a gift when the passenger makes a purchase. A determined refusal is required to ensure that your journey will not include an unwanted, time-wasting detour for shopping.

On the whole, autorickshaws are a great way of getting around Bangalore.

Calcutta is filled with rugged but battered yellow Ambassador taxis. These are slowly being replaced by newer vehicles with blue and white body paint. One thing they share is the wording “No Refusal” painted on the exterior of their doors. The cab driver, who stops to pick up a passenger, is not supposed to refuse to take you wherever you want. Most of the drivers comply with this.

Black Cab taxi drivers in London and other places in the UK are, by law, required to take you anywhere within the area they can legally operate. Like the drivers in Calcutta, the British cabbie is supposed to adhere to the “No Refusal” concept, and often, but by no means always, cabbies comply.

Interesting as all this is, present conditions during the current pandemic mean that not too many cabs are being hailed at the present in London. While the ‘lockdown’ is in force, even in its present slightly diluted form, I feel sorry when I see an empty Black Cab with its ‘For Hire’ sign illuminated cruising the almost empty streets in the hope of finding a customer.

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