No refusal

UBER DRIVERS IN MADRAS are, so I have been told, unaware of a potential customer’s desired destination when they accept a job. It might be a short ride or even an out of town destination. We discovered a consequence of this when earlier this year we were advised that the most reasonable way to make the three hour journey from Madras to Pondicherry was to hire an Uber.

The first three drivers, who offered us rides, phoned us to ask where we wanted to go. When we told them, they cancelled our rides. On our fourth attempt, an Uber arrived. He was happy to drive us to Pondicherry because, as we found out three hours later, he had a friend he wanted to visit there.

In Bombay, the taxis are nicknamed ‘kali pili’, which refers to their black and yellow body paint colours. Most of the cabbies are argumentative and some if them seem reluctant to work, making complaints like “too much traffic” or “that’s too far”. Eventually, one finds a cab that is willing to carry out one’s wishes, often complaining all the way.

Further south in Bangalore, popular transport for those who avoid urban buses include Uber and Ola cabs as well as three-wheeled autorickshaws.

Bangalore Ubers and Olas are unreliable. Often they accept a ride and minutes before they are about to arrive at the pickup point, they cancel. I imagine that often they get stuck in the city’s slow moving or often static congested traffic and feel they are wasting their time trying to reach their passenger waiting beyond the traffic jam. Whatever the reason, these app connected car services are not nearly as reliable as they are in Bombay or London.

Autorickshaws are the best method for getting through the congested thoroughfares of Bangalore. Their plucky drivers are able to take risks with their small vehicles that larger cars are unable to attempt. These manoeuvres are daring and can be hair-raising for the passengers but they get you to your destination relatively quickly.

Hiring an autorickshaw in Bangalore is always an adventure. The vehicles are fitted with taximeters, which are supposed to determine the fair. They are used occasionally but not often. The driver will suggest an often outrageous fare, which is the starting point for haggling. Or, some drivers will agree to use the meter determined fare plus some extra Rupees in addition.

Some autorickshaw drivers without much to do will often foreigners something like:
“Come with me. I’ll take you anywhere for only 10 Rupees.”
Sounds tempting, does it not? Do not succumb to this unbelievable offer because if you do, you will soon discover the catch. The naive passenger will be invited to visit the driver’s friend’s/cousin’s/brother’s store, where if you buy something, the driver will be rewarded with something like: school books for his children, or a kilo of rice for his starving family, or a new shirt, or …

Some autorickshaw drivers will set off for a journey in Bangalore, and then after a few minutes, will ask the passenger whether, on the way, they want to do some shopping at a shop the driver recommends. A determined refusal is required to ensure that your journey will not include an unwanted detour for shopping.

On the whole, autorickshaws are a great way of getting around Bangalore.

Calcutta is filled with rugged but battered yellow Ambassador taxis. These are slowly being replaced by newer vehicles with blue and white body paint. One thing they share in common is the wording “No Refusal” printed on the exterior of their doors. The cab driver, who stop to pick up a passenger, are not supposed to refuse to take you wherever you want. Most of the drivers comply with this.

Taxi drivers in London and other places in the UK are, by law, required to take you anywhere within the area they are allowed to operate. Like the drivers in Calcutta, the British cabbie is supposed to adhere to the “No Refusal” concept, and often, cabbies, but by no means always, comply.

Interesting as all this is, present conditions during the current pandemic mean that not too many cabs are being hailed at the present.

Picture: Taxis in Calcutta

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